OUR BEGINNINGS
Initially created in 1997 as a subsidiary of humanitarian nonprofit organization Air Serv International, Air Serv Limited began as a small operations and maintenance base for flight programs in Africa. As the need for reputable and reliable aviation services in East Africa increased, we recognized a niche which needed to be filled. Expanding our training program and facilities, we widened the range of services we had to offer to create a comprehensive and highly specialized product for businesses and organizations operating in difficult environments. With a focus on safety, we provide our staff with the highest quality of training and meet the strictest levels of operating standards to serve our clients and partners.
OUR PRESENT
In addition to our Ugandan and U.S. FAA-certified maintenance division, Air Serv has recently received a South African Maintenance certification, enabling us to offer a broader range of services to a wider clientele. The past two decades have seen us grow into one of the largest and most trusted aviation facilities in Uganda, providing air charter services, aircraft maintenance, consulting, logistical planning, and hangar facilities from our headquarters in Entebbe, Uganda. We aim to continue that growth as the aviation industry evolves, keeping abreast of the latest technology, innovations, and breakthroughs.
OUR FUTURE
In the coming years, Air Serv Limited plans to not only grow and vary our existing fleet but also to become the first full service FBO (fixed based operator) facility at Entebbe Airport, meeting all private aviation requirements and needs. As our focus remains on our humanitarian beginnings, we foresee a future unlimited in providing support and services to the humanitarian responders for both sudden onset emergencies and longer-term humanitarian events.
WHAT SETS US APART
Our location at Entebbe International Airport translates into savings for you. Uganda charges no import tax on airplane parts.
With over 20 years of experience in over 30 countries, Air Serv Limited is well versed in international operations. Our expert staff is knowledgeable in ICAO, CAA, and FAA regulations, logistics, fees & permits, and cultural considerations.
Air Serv Limited is fully invested in the development and future of safe aviation in Africa. In addition to being the only aviation company recognized by the Ugandan Civil Aviation Authority to provide hands on training, Air Serv has implemented a groundbreaking scholarship & internship program through it’s humanitarian arm, Air Serv International.
Known for Lake Victoria, Queen Elizabeth National Park, and Murchison Falls, Uganda has emerged as one of the top tourist destinations in Africa. Our client care team can assist you in finding food, lodging, and entertainment. Come enjoy The Pearl of Africa while we serve your needs!
MEET OUR TEAM
Air Serv could not function without its dedicated team of over 75 staff. Each and every member of the Air Serv team contributes to the efficiency and reliability so valued by our clients and partners.
Albert Okwai Mungu Finance Director
Albert Okwaimungu
Info coming soon...
GODFREY KITAGENDA Accountable Manager
Godfrey Kitagenda
Godfrey Kitagenda joined Air Serv in 2005 as Operations Manager, during which time he was responsible for establishing flights into new areas of operation as well as creating and maintaining business relations. Throughout his career with Air Serv, he has served as Facilities Manager and Director of Facilities respectively, before being named Accountable Manager in 2016. Prior to Air Serv, Godfrey gained experience as a Flight Bookings Officer and Operations Manager with Mission Aviation Fellowship. He holds a Bachelor’s of Business Administration (Honors) from Makerere University, and a Diploma in Business Management of Kenya Institute of Management.
PAUL MUKETO Director of Maintenance
Paul Muketo
Paul Muketo joined Air Serv in 2011 as aircraft maintenance Engineer, after having served at Turbo Prop Service Center as a certifying inspector. With a diverse background in fixed wing turboprop maintenance spanning sixteen years, Paul has diligently served as Certifying Inspector, Line Maintenance Manager, and Director of Maintenance. He holds an FAA A&P Certification, and Uganda CAA AMEL Certification MM2204.
ROBINA NALUMU Director of Sales and Client Care
Robina Nalumu
As a graduate of Cambridge Tutorial College International, United Kingdom, Robina Nalumu obtained her Diploma of Human Resources Management in 2001. Having joined Air Serv in 1999, she spent four years as Office Manager of the Entebbe office before deploying on her first field assignment to the Democratic Republic of the Congo (DRC) as Base Manager. She subsequently served as Base Manager in the Republic of Chad, managed flight operations in Banda Aceh, and acted as Flight Operations Manager in Afghanistan. In 2009, Robina took a year off, returning to DRC as Base Manager in Kinshasa for King Air Services. Upon her return to Air Serv in 2010, she was named Director of Marketing and Client Care.
JENNIFER NAKIMWERO Director of Human Resources
Jennifer Nakimwero
Jennifer joined the aviation industry in 1998 as a reservations & sales agent with a Ugandan company doing scheduled domestic flights within Uganda and the region. She first came to Air Serv in 2004 as a Logistician for the Goma base in the Democratic Republic of the Congo (DRC). Acting as liaison, she managed operations and was responsible for coordinating flights and transportation logistics. Following her time in DRC, Jennifer served as the Base Manager for the Air Serv base in Juba, South Sudan during the electoral sensitization process. She has since held several positions with Air Serv, including flight dispatcher, Operations Manager, and Contracts and Administration, before being named Director of Human Resources in 2013.
Louis Kigonya Head of Quality
Louis Kigonya
Info coming soon!
JAMES LWANGA Director of Operations
James Lwanga
Info Coming Soon!
HENK BONESCHANS Managing Director
Henk Boneschans
Managing Director, Henk is a Seasoned Aviation Expert. SACAA Licensed Part 101 drone pilot and IATA Aviation Management Professional. Notable achievements include managing 14 helicopters during the Mozambique Floods and leading relief efforts during the Pakistan Earthquake. Specializes in air operations in hostile environments and brings vast experience from aviation endeavors in Afghanistan and Operation Eagle's Summit.
HUMANITARIAN VALUES
Air Serv Limited is rooted in the humanitarian values with which it was founded. As we continue to grow, we remain dedicated to our core mission of giving back to the community and providing services to the humanitarian sector. Air Serv Limited resources and revenue are cycled directly back into programs and services in an effort to reduce costs to our humanitarian partners and give back to the community. To learn more about how to support Air Serv’s international humanitarian programs, please visit www.airserv.org
COMMITMENT TO SAFETY
Above all else, Air Serv remains committed to safety on all levels from ground to air. In addition to orientation and ground school classes, every member of our staff completes required training through Air Serv University which provides online learning and professional development to increase understanding of safety and operations within the aviation industry. All pilots and engineers also complete International Civil Aviation Organization (ICAO)-required safety training programs in addition to their basic training.
Air Serv Limited is proud to be part of the Flight Safety Foundation, which runs the Basic Aviation Risk Standard (BARS) program. All manufacturer required and recommended inspections are completed onsite by our FAA and CAA licensed engineers, and governed by our complete CAA approved maintenance manuals as well as manufacturer's maintenance quidelines. In addition to standard internal audits, Air Serv Limited submits to annual safety audits conducted by the Civil Aviation Authority, the United Nations World Food Program, and Buena Veritas.
OUR FLEET
The use of light aircraft in emergencies has been common in Africa, especially in humanitarian response efforts over the last several decades. Smaller, high performance “bush aircraft” provide access and sustainability for thousands of relief workers, government officials, media, and development personnel wherever war and terrain isolate people in need of assistance. They have also provided urgent airlift capability where short, unimproved, or unpaved airstrips restrict large transport aircraft.
Air Serv Limited currently operates a fleet of five Cessna Caravans, all of which are wholly owned by nonprofit organization Air Serv International. As a flexible aircraft, lightweight and adaptable to various environments, the Caravan is an ideal solution to meet the requirements of Air Serv Programs.
In addition to our wholly owned aircraft, Air Serv has the ability to source and operate a variety of aircraft from heavy-lift to helicopters as client needs dictate.
